At Oak Door Store, we understand that the journey of transforming your home doesn’t end at checkout. That’s why we’ve crafted a delivery service that mirrors the quality and reliability of our products—seamless, secure, and designed with your convenience in mind. Whether you’re a homeowner in London, a developer in Sydney, or a designer in New York, we ensure your statement doors, flooring, and architectural essentials arrive with care, on time.

Our Delivery Promise: To provide transparent, flexible, and global shipping options that align with our core value of Direct Value, No Compromises. We partner with world-class carriers like DHL, FedEx, and EMS to ensure your premium products are handled expertly from our UK warehouse to your project site.

Shipping Options Tailored for You

Choose the delivery speed and cost structure that best suits your renovation timeline and budget. Each option is designed to offer clarity and value, with no hidden fees.

Option 1 Standard Shipping

Carriers: DHL or FedEx

Cost: Flat rate of £12.95

Delivery Timeline: 10-15 days after dispatch.

Ideal for when you need a balance of speed and cost-effectiveness. Our standard option provides full tracking and reliable service from trusted global logistics partners. Perfect for urgent project phases or when you want greater predictability.

Option 2 Free Shipping

Carrier: EMS

Cost: FREE on all orders over £50.

Delivery Timeline: 15-25 days after dispatch.

Our most popular choice for planned renovations. By offering free shipping on qualifying orders, we pass significant savings directly to you—staying true to our mission of affordable luxury. Enjoy a no-rush, economical delivery for your doors, flooring, or hardware.

Your Delivery Journey: From Order to Installation

1

Order Processing

Our team carefully checks and prepares your order within 1-2 working days. For bespoke or fragile items like Glazed Doors or Herringbone Flooring, we take extra care in packaging.

2

Dispatch & Tracking

You’ll receive a dispatch confirmation and tracking link via email. Monitor your premium products—from Bi-Fold Doors to Door Hardware—every step of the way.

3

Final Delivery

Your chosen carrier delivers directly to your provided address. Please ensure someone is available to receive and inspect the shipment.

Important Information for Our Global Customers

  • Service Area: We ship globally to most countries! (Exclusions apply to some remote regions and parts of Asia. Please check at checkout or contact us for specific queries).
  • Order Value: To unlock Free Shipping, simply ensure your cart total is over £50.
  • Delivery Times: All timelines are from the date of dispatch and are estimates. Occasional customs or seasonal delays may occur, but we proactively manage each shipment.
  • Returns: Not satisfied? We offer a straightforward 15-day return policy from the date of receipt. Please see our full Returns Policy for details on initiating a return.

Why Trust Oak Door Store With Your Delivery?

Just as we curate our Fire Doors, Flooring Underlay, and Architectural products for durability and style, we’ve curated our logistics for reliability and peace of mind. We serve discerning customers who value a cohesive look and intelligent solutions—and that includes the final mile of the journey.

Your home transformation deserves a delivery partner that understands the importance of every detail.

Need Help With Your Order?

Our dedicated customer team is here to assist with any delivery questions. Reach out for tracking updates, service area confirmations, or special handling requests.

Email: [email protected]

Operating from: Oak Door Store | 33 Michigan Tower, Salford, GB CH8R 1JN

Ready to elevate your space? Explore our curated collections of doors, flooring, and accessories, and experience the seamless Oak Door Store journey from vision to reality.